Facebook Instagram Reddit Twitter Tumblr Spotify Email Triangle Youtube Snapchat Magnify Globe TikTok
If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.

FAQ

General Questions

Expand All
  • HOW DO I ASK QUESTIONS NOT ANSWERED ON THIS SITE?
    Please contact us to ask any questions not answered on this site.
  • ARE YOU HIRING PEOPLE TO WORK OR VOLUNTEER AT THE EVENT?
     No. We are not currently hiring or accepting volunteers for the event.
  • HOW CAN I GET A BOOTH AT THE EVENT?
     We are not currently accepting applications for booths at this time.
  • WHAT TIME DOES THE EVENT START/END?
    The venue will open at 12:00pm. Guests can begin lining up at 10:00am. The show should be over around 11pm-ish.
  • WILL SET TIMES BE POSTED?
    Check out our Set Times page.
  • CAN I PASS OUT FLYERS OR PROMOTE AT THE EVENT INSIDE THE VENUE? OUTSIDE?
     No. Any sort of unapproved promotion is not allowed.
  • CAN I USE PASSES, WRISTBANDS, OR THE CAMP FLOG GNAW CARNIVAL NAME TO PROMOTE MY WEBSITE/PRODUCT/EVENT?
     No. The Camp Flog Gnaw trademark, intellectual property, passes and tickets may not be used for advertising, promotions, contests, sweepstakes or any commercial purpose without written authorization from the show's producers. 
  • DOES IT COST ANYTHING TO GO ON THE CARNIVAL RIDES?
    No. Carnival rides are free to all guests with a paid Carnival admission wristband.
  • WILL THERE BE A SKATE PARK?
    No. There will be no skate park this year. 
  • HOW DO I GET CARNIVAL GAME TICKETS?
    Unlimited 2-DAY Game wristbands can only be purchased online, in advance, while supplies last.
    Individual Carnival Game tickets may be purchased at the festival while supplies last.
  • ARE THERE CAMPING OPTIONS FOR THE CARNIVAL? / WHAT ARE THE HOTEL OPTIONS?
    No camping options are available for Camp Flog Gnaw. If you are looking to stay locally? Please review the Local Hotels list.
  • WILL VENDORS BE ACCEPTING CREDIT CARDS?
     Most vendors will be accepting credit cards, but ATMs will also be available on-site.
  • DO VENDORS ACCEPT MOBILE PAYMENT?
    Set up Apple Pay and Get Back to the Music Faster. You can use Apple Pay everywhere at the festival — pay for food, drinks and merchandise. Learn more on our Mobile page.
  • WILL THERE BE LOCKERS?
    Yes, please check out Lockers page.
  • WILL THERE BE A LOST & FOUND?
    Yes! Skip waiting in line and search online. View the Lost & Found here. If we don’t have your item, create an Item Alert so we can contact you if your item is turned in. Items found after the festival will also be posted to the website.

Passes, Ordering & Activation

Expand All
  • WHERE IS MY 6 CHARACTER ACTIVATION CODE?
  • WHEN WILL PASSES GO ON SALE?
    Passes will go on sale Friday, August 16th at 12pm
  • WILL PAYMENT/PURCHASE PLANS BE AVAILABLE FOR THIS EVENT?
    Sorry, but the payment plan has ended.
  • WHEN WILL I GET MY ORDER?
    Wristband shipping will begin in late September. Merch is shipped separately from wristbands and will begin shipping by the end of October.
  • WHO CAN I CONTACT FOR QUESTIONS REGARDING MY TICKETS?
    Please contact Ticketing Support.
  • CAN I TRANSFER MY PASS(ES) TO FRIENDS OR FAMILY?
    You may give or hand your order to whoever you want. If picking up at will call, only the original purchaser can pick up the order. No alternative pickups or name changes will be allowed. Please keep this in mind if you are buying tickets as a gift for someone else... The order should be placed in their name.
  • WHERE IS THE BOX OFFICE AND WHAT ARE THE HOURS?
    Please review the Box Office/Will Call info.
  • HOW CAN I UPDATE MY SHIPPING ADDRESS?
    You can update your shipping address online (click here for instructions) or by contacting Ticket Purchase Support. The deadline to update your shipping address is September 20, 2019.
  • ARE SINGLE DAY FESTIVAL PASSES AVAILABLE?
    No. Only 2-Day festival passes are sold for this event.
  • CAN I SHARE MY WRISTBAND WITH SOMEONE SO I CAN GO ON SATURDAY AND THEY CAN GO ON SUNDAY?
    No. A wristband may only be worn and used by (1) one person for both days. Wristbands are void if tampered with or removed.
  • ARE THE WRISTBANDS WATERPROOF?
    Yes. You can shower, wash your hands and swim with your wristband.
  • WHERE/WHEN CAN I PICK UP MY VIP MERCH PACKAGE?
    Packages will not be available for pick-up at the festival. VIP & SUPER VIP packages will be shipped to you. Shipping will start at the end of October. Super VIP Guitar available for pickup only. Check back later for more details on guitar pickup.
  • DOES THE SUPER VIP PACKAGE COME WITH THE VIP MERCH ALSO?
     No.

What Can I Bring?

Expand All
  • HOW DO I BRING IN MY MEDICAL PRESCRIPTION (I.E. INSULIN)?
    To bring in a medical prescription, please identify yourself to security while waiting to enter the venue. Security will show you to the medical team and will assist you in storing and providing a secure area for your medication. All medical prescriptions should be in separate, properly-named containers and accompanying names on those containers will need to match the attendees proper ID. 
  • I HAVE HEALTH PROBLEMS AND/OR SPECIAL DIETARY NEEDS. WILL I BE ABLE TO BRING IN MY SPECIALTY FOODS, SNACKS OR SUPPLEMENTS?
    Please review the ADA Page and contact our ADA team with any concerns or questions.
  • CAN I BRING IN EYE DROPS OR SALINE FOR MY CONTACT LENSES?
    Yes. But, it needs to be in a small marked container.
  • CAN I BRING IN A WATER MISTER OR SQUIRT GUN?
    No squirt guns will be allowed in the venue. You may bring in a small, empty plastic personal-sized fan mister. No large pump-style misters will be allowed.
  • ARE STROLLERS ALLOWED IN THE VENUE?
    Strollers for infants/toddlers will be allowed. Wagons or wheeled carts will not be allowed in the venue.
  • HOW BIG IS A MEDIUM BACKPACK?
    A medium backpack should be no bigger than 20″ tall, 15″ wide and 9″ thick packed. Bags will have to fit into a box of that size similar to the system used at airports. If your bag doesn’t fit in the box it won’t be able to go inside the venue. No metal framed backpacks will be allowed in the venue.
  • WHAT ARE CONSIDERED PROFESSIONAL CAMERAS?
    Any camera with a removable/detachable lens will be considered a professional camera.
  • CAN I BRING MY VAPE OR E-CIG?
    Single use minis (a.k.a. cig-a-likes) are okay. Mid-sized e-cigs and vape pens are okay. However, no liquid refills will be allowed into the venue. APVs or mods are not allowed in the venue. If you are not sure what kind you have, assume it’s not allowed. 

Travel & Parking

Expand All
  • HOW DO I GET TO THE FESTIVAL?
    Please review the Get Here page.
  • WHERE SHOULD I PARK?
    Please review the Get Here page
  • WILL THERE BE BIKE PARKING AVAILABLE?
    Bike parking will be available. Please check back closer to festival dates for location.